AI agents & automation
AI agents and automation for mid-sized companies
McDougall Digital builds AI agents and automation for mid-sized companies in Germany. We take on document- and email-heavy workflows such as incoming invoices, order intake, quotes and customer enquiries, and connect the solution to the systems you already run. You start with an AI assessment from €4,500, the pilot costs from €15,000 at a fixed price, everything is hosted in the EU – and you own the code.
What we automate
We start where routine work eats the most time and the benefit can be measured. Decisions and exceptions stay with your team.
Incoming invoices and documents
Read invoices from email and scans, check them, suggest the booking and pass them to your ERP or accounting system. Unclear cases go to your team with a reason.
Order intake
Recognise orders in emails, PDFs and forms, match them against master data and create the order in your ERP.
Quote preparation
Understand enquiries, assemble the right line items from price lists and past quotes, and deliver a draft ready for review.
Shared inbox and customer enquiries
Sort and summarise incoming email, route it to the right person and prepare reply drafts.
Knowledge search
Find answers in manuals, specifications, tickets and policies – with sources, so your team can verify every answer.
Complaints and service cases
Classify cases, request missing details, spot recurring patterns and hand them to quality or service.
How a project runs
Three steps, each with a fixed price and a clear result. After each step you decide whether to continue.
Step 1
AI assessment
from €4,500
1–2 weeks, fixed price
We review your workflows, measure today’s effort and name the three processes where AI pays back fastest — or tell you plainly where it does not.
Step 2
Fixed-price pilot
from €15,000
6–8 weeks, fixed price
One AI agent or automation for one process — connected to your existing systems, running in production and measured against the baseline.
Step 3
Operations & expansion
from €2,000 / month
cancel monthly
We run, monitor and improve your AI systems and deliver the next use cases.
All prices net, plus VAT. Payment by bank transfer or in Bitcoin.
Why McDougall Digital
Built, not presented
You get running software, not slides. Most of the effort in AI projects sits in data, interfaces and integration – exactly where we are strongest. Our founder has worked as a senior software engineer on systems for TUI Cruises, Rolls-Royce and Stihl.
Fixed price with an exit point
Every step has a fixed price. After week 2 of the pilot you decide whether to continue – no open-ended bills, no surprises.
GDPR and EU AI Act from day one
EU hosting, a data processing agreement, logging and human approval where it matters. European AI models on request.
Your code, your systems
No platform lock-in: you receive source code, documentation and a runbook. Your own team or another provider can take over at any time.
How we use AI ourselves
We use AI agents every day in our own software delivery – with code review, tests and clear permissions. More than 60 articles on the security, governance and operation of AI agents show how we work. That experience goes straight into the systems we build for you.
Articles on production-grade AI agentsFrequently asked questions
How much does an AI agent cost for a mid-sized company?
With us it starts with an AI assessment from €4,500. A pilot for one process costs from €15,000 at a fixed price, and ongoing operation from €2,000 per month. The exact price depends on the number and state of the systems involved and is fixed before the project starts.
How quickly will we see results?
The assessment takes one to two weeks. A pilot runs in production after six to eight weeks, and you see first results after week 2.
Are AI agents compatible with the GDPR?
Yes, if they are built for it: processing in the EU, a data processing agreement, data minimisation, logging and clear retention periods. We plan for this from the start, not as an afterthought.
What does the EU AI Act mean for our company?
Since February 2025, companies using AI must ensure their staff have sufficient AI literacy (Art. 4). Most back-office automation is not a high-risk system; obligations for high-risk applications currently apply from December 2027. In the assessment we classify every use case.
Do we have to replace our systems?
No. We connect AI to the ERP, CRM, document management, email and file storage you already use. Where there is no interface, we build one.
What happens if the pilot does not pay off?
There is a fixed exit point after week 2. If the use case will not deliver the expected benefit, we stop and you pay only for the work delivered.
Will AI replace our employees?
Our goal is for your team to handle more work without having to hire. The agent takes over routine work; decisions and exceptions stay with people.
Which process costs you the most time today?
Tell us in two sentences what it is about. We will reply within one working day with a first assessment.
Request an AI assessment